Goyral ("Goyral," "we," "us," or "our") is committed to protecting the privacy and security of information processed through our services. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you when using our platform and its integrations.
We provide business communication and messaging services, including WhatsApp Business API functionality, contact management, automation, integrations, and related business tools ("Services").
Accounts are controlled by the account holder and may allow the account holder to assign specific roles and permissions to other authorized users, such as managers or agents.
We do not collect or store your account password in plain text. You are responsible for maintaining the confidentiality of your login credentials and for appropriately managing access and permissions granted to other users of your account.
If you believe your account has been accessed without authorization, you should contact us immediately.
Depending on how you use our Services, we may collect and process the following categories of information:
This may include: name, email address, phone number, business information, account and organization information, subscription and billing information, and information necessary to provide customer support.
When you create or manage contacts, we may process information such as: contact name, phone number, email address, contact labels, groups, and related organization information, and other information that you or an authorized user chooses to store.
We may process information relating to your use of the Services, such as: account activity, service usage, message and communication activity, authentication and security information, and technical information necessary to operate, secure, troubleshoot, and improve the Services.
If you connect a third-party service or integration, we may receive or process information made available through that integration according to the permissions and configuration you authorize.
We use information processed through our Services to:
We do not sell your personal information.
We may share or process information with service providers when necessary to operate the Services, provide functionality requested by you, maintain security, or comply with applicable law. Service providers may process information only as necessary to provide the applicable services and are expected to maintain appropriate confidentiality and security protections.
We may also disclose information where required by law, legal process, court order, or governmental request, or where necessary to protect the rights, safety, security, or property of Goyral, our users, or others.
We use appropriate technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. These measures may include:
No internet-based service can guarantee absolute security. Users are responsible for protecting their account credentials and managing access appropriately.
We retain information for as long as reasonably necessary to provide the Services, maintain account functionality, meet legal obligations, resolve disputes, enforce agreements, and maintain security. Different categories of information may have different retention periods depending on their purpose.
Accounts without an active subscription may become subject to account-dormancy and data-deletion procedures.
Depending on applicable law, you may have rights regarding information processed by us, including the ability to:
To request deletion or information about your data, contact: [email protected]
We integrate with third-party services to provide certain functionality. When you connect a third-party service, that service may process information according to its own privacy policy and terms.
We only request and use information necessary to provide the applicable functionality that you or an authorized account user has enabled.
You are responsible for:
We may update this Privacy Policy from time to time to reflect changes to our Services, integrations, security practices, legal requirements, or other operational needs. When material changes are made, we may provide appropriate notice through the Services or other reasonable communication channels.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Goyral
Email: [email protected]