We offer a 1-day free trial for new users, during which they can explore the platform features — including broadcasts, chatbot flows, shared team inbox, and more — at no cost. Since no payment is required to start the free trial, no charges are made and no refunds are applicable during this period.
If you are unsatisfied during the trial, you may simply stop using the platform — you will not be billed.
After the free trial, if you subscribe to any of our paid plans (monthly or yearly), you are not eligible for a refund on subscription fees. The free trial period exists specifically so users can evaluate all features and make an informed decision before committing to a paid plan.
If you wish to discontinue, you may cancel your subscription before the next billing cycle — you will not be charged further, but no refund will be issued for the current billing period.
The following are strictly non-refundable due to the nature of the services and the costs incurred in delivering them:
You may cancel your subscription at any time by contacting our support. Cancellation requests must be submitted at least 7 days before the end of your current billing cycle to avoid charges for the next period.
Upon cancellation, your account remains active until the end of the paid billing period. No refund is issued for unused time within the active billing cycle.
To cancel, contact us via email: [email protected]
If you experience continuous technical issues that prevent you from using our services effectively, and these issues are verified by our support team as unresolved within 14 business days of being reported, a partial or full refund may be considered at our discretion.
In the event of unauthorized or fraudulent charges to your account, please contact us immediately at [email protected]. Upon verification, a full refund for the fraudulent transaction will be issued.
Refunds will not be granted in the following circumstances:
To request a refund, email us at [email protected] with the subject line: "Refund Request – [Your Registered Email/Phone]"
Your request must include:
If approved, refunds are processed within 10 business days to the original payment method or an agreed alternative.
We reserve the right to update or modify this refund and cancellation policy at any time. Changes will take effect immediately upon posting on the website. Continued use of the platform after any such update constitutes acceptance of the revised policy.
This policy is compliant with applicable Indian laws and regulations, including the Consumer Protection Act, 2019. Users are also encouraged to review our Terms of Service and Privacy Policy for a complete understanding of their rights and obligations.
For any refund or cancellation queries, our support team is available Monday–Sunday, 10am–7pm IST:
Email: [email protected]